{"id":2040,"date":"2019-11-05T12:26:05","date_gmt":"2019-11-05T12:26:05","guid":{"rendered":"https:\/\/prestawebdev.newsoftdemo.info\/blog\/?p=2040"},"modified":"2021-12-31T10:24:10","modified_gmt":"2021-12-31T10:24:10","slug":"http-404-error-ways-to-fix-it-on-your-store","status":"publish","type":"post","link":"https:\/\/www.prestawebdeveloper.com\/blog\/http-404-error-ways-to-fix-it-on-your-store\/","title":{"rendered":"HTTP 404 Error: Ways To Fix It On Your Store"},"content":{"rendered":"<p>As a shopper or a store owner, you must have come across 404 error atleast once in your lifetime. And you are not alone &#8211; several times you end up clicking on a product that redirects you to a page that displays something like &#8220;404 page not found&#8221;.<\/p>\n<p>If you are a store owner, this can have a direct impact on your customers and can even prevent them from acquiring a product they wish to buy. This is a situation where both the buyer and the seller suffer or miss out. But don\u2019t worry. This article is meant to save you from any such instances. Here, we are going to talk about the possible 404 errors and ways to combat them.<\/p>\n<p>First things first,<\/p>\n<p><strong><b>What is an &#8220;HTTP Error 404&#8221;?<br \/>\n<\/b><\/strong>In layman\u2019s language, <a href=\"https:\/\/prestawebdev.newsoftdemo.info\/blog\/http-404-error-ways-to-fix-it-on-your-store\/\">The\u00a0HTTP error 404<\/a>, or more commonly called &#8220;404 error&#8221;, means there is\u00a0no web page corresponding to the entered URL.\u00a0This is a client-side incident which means either the page has been deleted or moved, and the URL has not been modified accordingly, or you have entered the wrong URL(misspelt).<\/p>\n<p>Well, the 404 error message might appear in different ways on your computer.\u00a0However, there are a few recurring phrases that will help you recognize it.<\/p>\n<ul>\n<li>&#8220;Error 404&#8221;<\/li>\n<li>&#8220;404 not found&#8221;<\/li>\n<li>&#8220;The requested URL was not found on the server.&#8221;<\/li>\n<li>&#8220;HTTP Error 404&#8221;<\/li>\n<li>&#8220;Error 404: page not found&#8221;<\/li>\n<\/ul>\n<p>Remember, the 404 error page can be customized\u00a0according to your store\u2019s purpose so that the customer finds a reason to stay. PrestaShop, on the other hand, offers a custom 404 page by default:<\/p>\n<p><img decoding=\"async\" loading=\"lazy\" class=\"wp-image-2041 aligncenter\" src=\"https:\/\/prestawebdev.newsoftdemo.info\/blog\/wp-content\/uploads\/2019\/11\/custom-404-page.png\" alt=\"custom 404 page\" width=\"743\" height=\"371\" \/><\/p>\n<p>So,<\/p>\n<p><strong><b>What <\/b><\/strong><strong><b>S<\/b><\/strong><strong><b>teps <\/b><\/strong><strong><b>S<\/b><\/strong><strong><b>hould <\/b><\/strong><strong><b>I T<\/b><\/strong><strong><b>ake to <\/b><\/strong><strong><b>R<\/b><\/strong><strong><b>esolve a<\/b><\/strong><strong><b>n<\/b><\/strong><strong><b>\u00a0HTTP 404 <\/b><\/strong><strong><b>E<\/b><\/strong><strong><b>rror?<\/b><\/strong><\/p>\n<p>Whatever might be the case, perform these initial checks.<\/p>\n<p>Refresh the page by pressing F5. An error might simply have occurred in case the page wasn&#8217;t loaded correctly.<\/p>\n<ul>\n<li>Try clearing\u00a0the browser cache and cookies. If you can connect to the site via another device, clearing the cache and cookies\u2002should easily solve the problem.<\/li>\n<li>Check the URL\u00a0and make sure it is written or spelled<\/li>\n<li>Remove malware. It is imperative to make sure that your computer\/device is protected and does not contain viruses.<\/li>\n<li>Contact your\u00a0web host\u00a0and request further information.<\/li>\n<\/ul>\n<p>If the error still remains, it\u2019s time to follow certain<\/p>\n<p><strong><b>Advanced <\/b><\/strong><strong><b>D<\/b><\/strong><strong><b>iagnostics to <\/b><\/strong><strong><b>C<\/b><\/strong><strong><b>orrect HTTP 404 <\/b><\/strong><strong><b>E<\/b><\/strong><strong><b>rrors<\/b><\/strong><\/p>\n<p><strong><b>1) Review <\/b><\/strong><strong><b>Any D<\/b><\/strong><strong><b>eleted <\/b><\/strong><strong><b>P<\/b><\/strong><strong><b>ages<\/b><\/strong><\/p>\n<p>Did you delete any page(s) on your website? The search engines may have found and indexed them.\u00a0It could be the access to this page via an incorrect link which caused the HTTP 404 error.\u00a0Many times, search engines take long to recognize deleted page(s), depending on the crawl budget that they have allocated to your project.\u00a0Also, some users prefer to bookmarked links.<\/p>\n<p>An ideal solution to this is to redirect your deleted products or services to a different page, such as the home page, or the category page\u00a0so that the customers can get similar products\/services suggestions.<\/p>\n<p>Besides, <a href=\"https:\/\/prestawebdev.newsoftdemo.info\/blog\/\">PrestaShop\u00a0<\/a>allows you to perform an analysis with addons&#8217; official\u00a0redirection module, which does not require any changes to the .htaccess file code.<\/p>\n<p><strong><b>2) Permissions<br \/>\n<\/b><\/strong>If you come across an error that says &#8220;You are not authorized to access&#8230;\u00a0&#8220;, then the error is probably related to an authorisation problem.<\/p>\n<p>Here, you should change the CHMOD of a file via an FTP command, or ask your host to make this change for you.\u00a0The best configuration of the permissions of your files\/folders should be 755 for directories and 644 for files.<\/p>\n<p><strong><b>3) Problems with .htaccess <\/b><\/strong><strong><b>F<\/b><\/strong><strong><b>iles<\/b><\/strong><\/p>\n<p>This is a configuration file used by the Apache web\u00a0server in the root directory which can, amongst other things, control redirections, protect your directories and rewrite URLs.\u00a0In many cases, 404 errors can be resolved by regenerating this.<\/p>\n<p>You can manually delete the .htaccess file via an FTP command and regenerate it in\u00a0Control Panel &gt; Advanced Settings &gt; Performance.<\/p>\n<p>In some cases, activating the &#8220;Friendly URL&#8221; option automatically regenerates the .htaccess file.<\/p>\n<p><strong><b>4) <\/b><\/strong><strong><b>Inaccurate <\/b><\/strong><strong><b>SSL <\/b><\/strong><strong><b>C<\/b><\/strong><strong><b>ertificate <\/b><\/strong><strong><b>C<\/b><\/strong><strong><b>onfiguration<\/b><\/strong><\/p>\n<p>If you already have installed\u00a0your\u00a0SSL certificate, and your website come across this error, it might mean that the certificate hasn\u2019t been installed properly.<\/p>\n<p>Verify the configuration of the SSL certificate with your web host and make sure the &#8220;SSL&#8221; version of the URL is connected to (or redirects to) the correct PrestaShop URL in the .htaccess file.\u00a0If you are using the latest version of PrestaShop, you have the option to force the use of SSL for all pages.<\/p>\n<p>So, the next time you come across an &#8220;HTTP error\u201d, you will know how to fix it and have the adequate knowledge to find a quick solution. This will, in turn, help you with customer satisfaction without hampering their shopping experience.<\/p>\n<p>Which way do you adopt to combat 404 error on your PrestaShop store?<\/p>\n<p>Our\u00a0<a href=\"https:\/\/prestawebdev.newsoftdemo.info\/prestashop-support\"><em>PrestaShop support<\/em> team<\/a> can help you to create and set-up your online store.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>As a shopper or a store owner, you must have come across 404 error atleast once in your lifetime. And you are not alone &#8211; several times you end up clicking on a product that redirects you to a page that displays something like &#8220;404 page not found&#8221;. If you are a store owner, this [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[57],"tags":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v20.5 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>HTTP 404 Error: Ways To Fix It On Your Store - PrestaShop<\/title>\n<meta name=\"description\" content=\"Here, we are going to talk about the possible 404 errors and ways to combat them. 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